04
Nov

How To Get The Best Out of Your Spa Service

With so many options out there finding the right spa and service can be daunting. Keep in mind that getting the most out of your experience is what really matters in the end. A trip to the spa should be a relaxing, blissful experience, but if it’s your first visit, it can be slightly nerve-wracking not knowing what to expect. Here is some helpful information that can act as a manual to make the most out of your first spa-going encounter while you’re being pampered!

Be on Time! Be conscious that “day-of” cancellations will probably incur a charge. Know the Spa’s cancellation policy when you schedule your spa service and give as much notice as possible if you change your appointment plans. Being on time will also give you an opportunity to relax and unwind prior to your service. It is also during this time that you will be asked to fill out the appropriate intake form. You may ask

Why are intake forms important?

Treatment results are only as good as the intake forms! Intake forms are the gate way to a meaningful dialogue between you and your service provider. They are your insurance policy. Making sure your service provider is aware of your expectations.

Yes, it may seem unnecessary, redundant and annoying but very important to your service provider. Every form must be filled out completely and correctly for every single treatment here’s why.

Each client should be treated as a first time client. Even if you have seen your service provider dozens of times, skin and physical condition can change overnight. You may have started a new medication or experience new skin-affecting stress, change your diet or maybe you have started a new at-home skin care regime. There are countless ways things could have changed since your last appointment. That is why it is crucial to ensure to fill out forms completely each visit.

Date the forms. Without a date, we have no way of knowing when the service was previously performed. This allows the service provider the information they need to go back and look at a particular treatment and progress.

No Email. We may need to personally communicate with you regarding your treatment progression or to let you know of upcoming specials.

Incomplete health information. Skipped questions or vague answers can have a huge negative effect on your treatments. Medical information such as doctor’s care, medications, adverse reactions (allergies) affects how skin will perform and respond to treatments. It will also greatly affect the treatment decisions for home care recommendations.

No listed concerns. This is the #1 most important questions on your intake form. “What are your concerns and challenges?” Isn’t this why you came for your treatment anyway? It’s the gateway to building a long term relationship with your service provider. It lets us know what your expectations are and what you would like to have focused on that day.

No Signature. When you sign, as well as your service provider, it shows that the two of you have reviewed it together and have a plan of action. Additionally, it gives the service provider permission to proceed with the treatments you have discussed.

Simply put, it allows us to understand your goals and in turn enable us to make the best decisions based on the information you have provided to us.

Cell phones are a No No! Your cell phone should be turned-off and kept off while in the spa. Remember…you are here to relax and unwind.

Requesting a therapist. Spas make every effort to accommodate guest wishes in this regard. Keep in mind that at peak hours, it may be harder to fulfill your request. Remember to book in advance; if you are a fan of a particular therapist, chances are someone else is as well.

Tips for tipping. Leaving 15 – 20% is customary. Tips should be left at the reception desk, which will have gratuity envelopes and pass them along to the therapist. Received services from more than one therapist? You will be able to leave a separate tip for each one.

Get Acquainted. Upon arrival and prior to your treatment, request a tour to introduce you to the spa facilities.

Speak up. All aspects of treatment can be modified to your taste, such as amount of light or room temperature. Also, feel free to ask questions.

Attire. Most spas provide robes when receiving any spa services. This will keep your own clothes from getting soiled.

Leave these at home.

Valuables. Though many spas offer locker facilities, leave jewelry and valuables at home in order to avoid any worries or stress.

Perfume. Because the emphasis should be on relaxation and because others may be allergic, it’s best not to wear perfume to a treatment.

Smoking. For the most part, smoking is not allowed at spas.

Children. Due to safety reasons and insurance purposes, most spas do not permit children to accompany you while you are having a spa service.

Sanctuary Salon and Med Spa provides professional expertise for solutions to real concerns. We believe in the direct correlation between feeling good and looking good and strive to provide unparalleled service, experience and expertise. Our goal is to build relationships through trust, confidence and understanding with result oriented solutions. As the best day spa in Orlando and award winning hair salon & spa, Sanctuary takes time to understand our guest’s expectations and properly engage them to not only meet their needs but well exceed.