As a courtesy to all we ask that a 24 hour notice be given if you need to cancel or move any of your service appointments. For a cancellation with less than 24 hour notification, guests may be charged 50% of the service fee or forfeit the gift card . We never want to do this so please if you can not make your appointment just email text or call us at 407-909-1011. Thank you No Shows will be charged the full amount of the service, please help us prevent this by calling 407-909-1011 to cancel or move your appointment. We will require credit card or gift certificates to book your appointments.